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Listen "The CX Files #1 - Isshu Rakusai"
Episode Synopsis
Isshu Rakusai is the Founder and CEO of Helpfeel, an AI self-service platform which boosts CX and service efficiency for over 400 businesses. Isshu is a serial entrepreneur and founded his first company in high school, where he wrote a note-taking application that sold over 1 million units. He created a new VoC data-driven methodology for self-service optimization.Ben also works at Helpfeel and is producing The CX Files on behalf of Helpfeel.
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