384: How Fujitsu Europe Scaled Its CX Transformation

10/12/2024 45 min
384: How Fujitsu Europe Scaled Its CX Transformation

Listen "384: How Fujitsu Europe Scaled Its CX Transformation"

Episode Synopsis

Ben Phillips, Head of Fujitsu Europe’s Customer Experience Performance Center, joins the CX Cast to share how Fujitsu Europe has scaled its CX program in a complex, account-driven B2B services organization.