Growth rarely fails because of effort. It fails because systems don’t connect.In this episode, The CX & Culture Connection explores revenue operations as a system for coordinated growth rather than a functional overlay. Matt Egol is joined by Steve Busby and Stephen DiIorio to discuss how organizations can align people, data, process, and culture to improve execution across the revenue cycle.Key themes include:Revenue operations as an enterprise system, not a role or trendWhy coalition-based leadership outperforms top-down modelsThe role of culture and collaboration in scaling customer experienceHow organizations can better measure and manage growth driversPractical ways AI can support learning, insight, and expertise at scaleThe discussion offers grounded guidance for leaders navigating complexity while trying to balance strategy, execution, and human-centered growth.Save episodes to revisit leadership frameworks:https://open.spotify.com/show/2OKVpTrPgHPnSw2WeZWJpM?si=-1nDvG10QuGSnoxYfsRmUQ

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