Send us a textIn this compelling episode, Michael Bernstein, Senior Partner and Business Development Lead at Atlanta Journal Constitution, shares his expertise on creating successful strategic partnerships. He introduces the innovative concept of "win-win-win" scenarios, emphasizing how partnerships must benefit all three key stakeholders: the organization, partners, and end consumers. Through practical examples from AJC's digital subscription programs, Bernstein demonstrates how to structure partnerships that drive meaningful value across the entire ecosystem.Detailed AnalysisBernstein's approach to partnership development reveals sophisticated strategies for modern business relationships. His emphasis on thorough research and active listening sets the foundation for successful partnerships, demonstrating how preliminary understanding of partner priorities can shape more effective collaboration.The discussion showcases practical applications through AJC's innovative membership programs, where digital subscriptions are leveraged as value-adds for partner organizations. This strategy exemplifies how traditional media organizations can adapt to create mutually beneficial relationships in the digital age.Key insights include:The importance of preliminary research using both AI and existing relationship networksHow to structure tiered value propositions that incentivize increased engagementTechniques for frictionless customer onboarding in partnership programsMethods for balancing multiple stakeholder interests in partnership agreementsThe critical role of clear communication and documentation in partnership successThe conversation provides valuable lessons for business development professionals looking to create sustainable partnership programs that drive value across all stakeholders. Bernstein's emphasis on customization and clear objective setting offers a practical framework for partnership development in today's complex business environment.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

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