The Customer Experience Podcast

The Customer Experience Podcast

Por: BombBomb
Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.
272 episodios disponibles

Latest episodes of the podcast The Customer Experience Podcast

Mostrando página 8 de 14

131. Returning the Human Voice to Marketing w/ Mark Schaefer 13/04/2021
130. The Mindset of Improv in Sales w/ John Sweeney 06/04/2021
129. Create Forever Customers With A Forever Promise w/ Robbie Kellman Baxter 30/03/2021
128. Shifting Your Focus to Account-Based Experience (ABX) w/ Jon Miller 23/03/2021
127. 3 CX Strategies for CROs w/ Darryl Praill 16/03/2021
126. The Role of Kindness in Your Company w/ Cole Baker-Bagwell 11/03/2021
125. A Year From Now, You’ll Wish You Began Today w/ Joseph Jaffe 02/03/2021
124. The Flight Back to the Face w/ Ethan Beute 25/02/2021
123. Transforming Customer Relationships with Transparency and Collaboration w/ Scott McCorkle 23/02/2021
122. CX at Getty Images: Shifting to Authenticity and Evoking Emotion w/ Grant Farhall 16/02/2021
121. 3 Ways to Elevate EX from the World's Best Workplace w/ Kristie Ornelas & Steve Cox 09/02/2021
120. The ABC's of Creating Superfans w/ Brittany Hodak 02/02/2021
119. The 6 P's of Writing, Publishing, and Selling Your Book (Part 2 of 2) w/ Ethan Beute 28/01/2021
118. The 3 C’s That Make or Break the SDR Experience w/ Ernest Owusu 26/01/2021
117. Your First 30, 60, and 90 Days In a CX Role w/ Jeff Breunsbach 19/01/2021
116. Closing Both Loops with Voice of the Customer w/ Lauren Culbertson 12/01/2021
115. (Re)Humanizing Your Events, Content, and Community w/ Bo Brustkern 05/01/2021
114. The 6 P's of Writing, Publishing, and Selling Your Book (Part 1 of 2) w/ Ethan Beute 31/12/2020
113. Building A Customer Experience From the Ground Up w/ Eric Crane 29/12/2020
112. Leading and Selling with Noble Purpose w/ Lisa Earle McLeod 22/12/2020
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