Mercedes Austin takes us through her intentional crafting of tile by hand in a "tile bakery" located in Northeast Minneapolis. Mercury Mosaic's tile tells a story, sharing the artistry of the hand crafted approach to a community-based industry and what sets her tile apart. Starting off with mosaic art with tile led down a path of creating unique one-of-a-kind tile that delights those who see it. Playful, fun and interesting, the bespoke nature of hand-crafted tile shows how even simple things can elevate and increase the joy in a home. Mercedes shares her experience of being an optimist while facing difficult situations of having to downsize and let people go that you care about to meet the financial challenges all business owners face. Prior to the pandemic, the team was 29 people and grew to 50 to meet demand and then had to downsize to become balanced again. Mercedes is a wealth of knowledge, charm and intelligence.

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