Listen "The CQSP S2E10 Work as Family, Safety as Learning: Cultural Intelligence in Action” with Moni Hogg"
Episode Synopsis
What a pleasure to speak with Moni, the conversation wasn't just about safety—it was about systems, culture, and the courage to do things differently. My key findings and lessons from this discussion include:Work is Adaptive, and not Just about Compliance Moni shared how early career experiences taught her that safety of work isn't about ticking boxes, it’s about understanding the real-time complexity of work. → Lesson: If you want to improve safety, start by understanding how work actually happens, not just how it's written in procedures.Learning Teams Unlock Real Performance Moni’s work with learning teams has shown that collaboration leads to better decisions, stronger controls, and more engaged teams. → Lesson: Safety professionals must become facilitators of learning, not enforcers of rules.Cultural Intelligence Builds Real Trust In projects like the one with Pacific seasonal workers, Moni highlighted that meaningful engagement starts with cultural respect and humility. → Lesson: To truly engage people, you need to first understand—and value—their worldview, not just impose your own.Power Means Responsibility to Adapt Moni emphasized that those in leadership or facilitation roles must recognize their influence and adapt to others—not the other way around. → Lesson: If you hold power—perceived or real—it’s your responsibility to create space for others, especially in multicultural settings.Safety I and Safety II Are Not Opposites Using a powerful analogy, Moni likened Safety I and Safety II to Russian dolls—each layer adding value, not replacing the one before it. → Lesson: Don’t wait to “perfect” Safety I before trying new approaches—Safety II is not a replacement; it’s an evolution.Moni's message is a challenge and an invitation: to stop chasing perfection, and instead start learning—alongside your teams, within your systems, and across your cultures. If we want safer, smarter, and more connected workplaces, this is the path forward.For more of Moni's work see her book Discovering the New Vioew of Safety Using Learning Teams and the Horticulture NZ Case study using Learning Teams at https://www.youtube.com/watch?v=TNmO_3nE4TQ
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