The CS Mentor - All things Customer Success

Por: Ankit Aggarwal
When I started my career in Customer Success, I used to get hundreds of questions around my role.
The situation hasn't changed much and I see that a lot of people are still unaware of Customer Success as a Career. Moreover, there is no single repository for budding CSMs and learn more about this role.

Seeing this gap, I thought of doing something about it, and 'The CS Mentor' is the result! I hope you would like my podcast.

Questions? Send me a LinkedIn message: https://linkedin.com/in/ankitify

Music by LiQWYD. Licensed under Creative Commons.
41 episodios disponibles

Latest episodes of the podcast The CS Mentor - All things Customer Success

Customer Success Meetup (Bengaluru Edition) - June 17 12/06/2023
S0304 - Why Customer Segmentation is important in Customer Success? 10/05/2023
S303 - Importance of Technology in Customer Success 07/04/2023
S302 - Importance of Data in Customer Success 15/03/2023
S301 - What is CS Ops? 01/03/2023
S300 - What to expect from Season 3 22/02/2023
S204 - Setting up Customer Success Function within your Organization 30/08/2021
S203 - Hiring and Growing the CS Team 24/06/2021
S202 - Wearing Multiple Hats as a CSM 11/05/2021
S201 - How to Accelerate Customer Relationships with Ronni Gaun 06/04/2021
Episode 30: OKRs for Customer Success Managers 30/11/2020
Episode 29: How much do CSMs earn 17/11/2020
Episode 28: Let's talk about QBRs 09/11/2020
Episode 27: A Typical Day in Life of a CSM 03/11/2020
Episode 26: My Journey into Customer Success 19/10/2020
Episode 25: CSM Interview Prep - Managing Internal Communication 12/10/2020
Episode 24: CSM Interview Prep - CSAT vs. NPS 05/10/2020
Episode 23: CSM Interview Prep - Answering Previous Time based Questions 28/09/2020
Episode 22: CSM Interview Prep - Answering Situation based Questions 21/09/2020
Episode 21: CSM Interview Prep - Why is Customer Success Important to you 14/09/2020
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