When a thriving tech startup company decided to drop the word ‘chatbot’ from its lexicon, you know there’s something wrong. ‘Negative connotations,’ according to this developer.
Chatbots were predicted to be the hype of the coming decade. So why the push-back, why the hate - or is it fear? Is it user ignorance, bad experiences, or something else?
In this episode, Jam Mayer and Rew Shearer try to uncover a few of the truths behind why ‘chatbot’ has become the new c-bomb, and let you make up your own mind.
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