Commerce Enablement: Which Tools Create the Best Overall Customer Experience - with Derric Haynie, CEO and Co-Founder of EcommerceTech

16/03/2023 44 min Episodio 4
Commerce Enablement: Which Tools Create the Best Overall Customer Experience  - with Derric Haynie, CEO and Co-Founder of EcommerceTech

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Episode Synopsis

Derric Haynie, CEO and Co-Founder of EcommerceTech is THE person to go to for tech stack advice. You'll see why after just a few minutes of this conversation! Derric and Erik discuss all aspects of Commerce Enablement, what's hot right now in E-commerce technology, and what to think about when optimizing your tech stack for the optimal customer experience - from first impression to loyalty.In this episode, Derric and Erik talk through:How E-Commerce merchants can evaluate and select the best e-commerce tech stack for their brand and goalsThe pillars of your MarTech stackEmail & SMS are a must for all ecomm brandsHow best to leverage customer reviewsImproving the return experienceExamples of ecommerce brands doing customer experience rightHost: Erik Christiansen - https://www.linkedin.com/in/erikc/Guest: Derric Haynie - https://www.linkedin.com/in/derrichaynie/EcommerceTech: https://ecommercetech.io/

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