How sustainable hospitality elevates luxury at Staypineapple Chicago—inside a certified, dog-obsessed boutique icon.Host Amy Wald sits down with Bethann, General Manager of Staypineapple Chicago, to explore how a historic Loop landmark delivers sustainable luxury without compromise. From Green Key certification and adaptive reuse to plastic-free water programs, elevated in-room amenities, and digital ops that slash waste, this episode shows how boutique hotel sustainability can boost guest experience and business results. You’ll learn practical ideas for sustainable hotel certification, guest-centric green amenities, and how to communicate impact authentically—plus a peek at Staypineapple’s beloved “Naked Experience” bedding and dog-obsessed culture.Who this episode is forConscious travelers and hospitality leaders seeking actionable sustainable hospitality strategies that enhance guest experience and ROI.Timestamps / Episode Breakdown00:00 — The “Naked Experience”: European-style bedding and why guests love it01:21 — Inside Staypineapple Chicago: sustainable luxury in a historic Loop skyscraper01:49 — Location advantage: theaters, business district, lakefront access + borrow-a-bike02:52 — Seamless transit: Blue Line from O’Hare to the hotel in minutes03:41 — Why meeting planners care: sustainability in corporate RFPs and traveler confidence04:07 — Green Key certification: third-party verified standards that matter05:13 — Adaptive reuse wins: Burnham Building history, steel-frame windows, natural light06:49 — Heritage details: original mosaic floors, office doors, physical keys07:46 — “Beyond the beige”: unique design with lower embodied carbon than new builds08:29 — On-property sustainability: composting, in-room recycling, K-Cup recycling09:27 — Plastic-free water: branded reusable bottles + lobby refill stations (still, sparkling, hot)10:24 — Sustainability as a value add: enhance guest experience, reduce footprint10:53 — Cutting paper waste: new tech stack, digital audits, housekeeping boards on devices12:10 — Culture shift: behavior change, team engagement, and data security benefits13:10 — Certification clarity: measurable composting, lighting, and onsite verification15:30 — Discoverability: OTAs now surfacing certified green hotels16:40 — Luxury where it counts: Serta Black mattresses, durable high-quality linens18:27 — The “Naked Experience” expanded: super-clean linens, two-duvet comfort20:11 — The Everything Button: one number, full-service guest resolution21:37 — Elevated F&B touch: yes, there are chocolate chip cookies22:04 — Rethinking luxury: dispensing eco friendly toiletries hotels love (Tommy Bahama)22:59 — Hygiene and security: locked, cleaned dispensers; daily maintenance24:14 — Rolling out refillables: facing fears, winning guests, major bottle reductions26:13 — Real impact: thousands of plastic bottles avoided across 10 hotels27:20 — Teaser: new conservation partnership coming soon27:43 — Advice to hoteliers: start small, use available resources, iterate what works29:34 — Staff buy-in: ask, listen, co-create—adoption is easier than expected30:34 — The future of boutique hotel sustainability: nimble, guest-led, business-smart32:12 — Dog-obsessed hospitality: pets as VIPs with beds, treats, and Pup Cups34:13 — Meet Dash: the brand mascot with a mission (donations to local rescues)35:01 — “Live your dash”: the meaning behind Dash and brand ethos36:31 — Parting message: fall in love with Chicago like the team does37:24 — Innkeeper mentality: complimentary welcome beverage and true hospitality vibesKey Links

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