On this episode of The Community Exchange Podcast, we welcome Nina Gould, Chief Innovation Officer at Forbes.In our discussion, MSG and Nina discuss:Nina’s career journey from designer and coder at Forbes.com to Chief Product Officer and now Chief Innovation OfficerThe shift from print to digital and how legacy publishers adapted business models and workflowsProduct’s unique role sitting between editorial, business, and technology inside media companiesWhy innovation in publishing must go beyond “cool tech” and focus on solving real business and audience problemsHow AI, GenAI, and “Google Zero” are reshaping audience expectations, traffic, and discoveryThe rising importance of personalization, community, and user experience in digital publishingWhich engagement metrics matter most for measuring content success in today’s environmentThe need to reinvent advertising models for a post-scale era, focusing on engagement and valueAnd more.New episodes of The Community Exchange Podcast are released each week. Subscribe wherever you listen to podcasts to get the latest right in your feed.

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