Need emergency housing? Please hold

01/12/2022 14 min
Need emergency housing? Please hold

Listen "Need emergency housing? Please hold"

Episode Synopsis

Families seeking emergency housing in Massachusetts are finding themselves locked out of the state's family shelter system. The reason? The main hotline that is supposed to help match people with housing isn't working properly, leaving people stuck on hold for hours – even days – on end. 

WBUR senior health and science reporter Gabrielle Emanuel joins the show to explain why this vital service is failing. 

Greater Boston’s weekly podcast where news and culture meet.