Welcome to the first in a series of super short eps for you to snack on during your day. We go into the archives for the conversation with Tim Buzza from IAG who talks to us about the topic of Trust - how to cultivate it and the benefits to people's mental wellbeing we you hand over control of their working day. We hope you enjoy it.  About us: This podcast is brought to you by The Agile Contact Centre.  Stories, tips and practices that will help you deliver outstanding  experiences to customers as well as your people.  We do this because our  mission is to reinvent the contact centre world.  Subscribe anywhere you get your podcasts:  Anchor: https://anchor.fm/the-agile-contact-centre  Apple Podcasts: https://podcasts.apple.com/au/podcast/the-agile-contact-centre-podcast/id1485239665  Spotify: https://open.spotify.com/show/30Hsw0MpgaAnhTSiy5Fh8y  Breaker: https://www.breaker.audio/the-agile-contact-centre-podcast  Google Podcasts: https://www.google.com/podcasts?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy9mMjFkMDdjL3BvZGNhc3QvcnNz  Overcast: https://overcast.fm/itunes1485239665/the-agile-contact-centre-podcast  RadioPublic: https://radiopublic.com/the-agile-contact-centre-podcast-Wx0yDO  Pocket Casts: https://pca.st/gl7zy9s8  Website: https://www.theagilecontactcentre.com.au  Blogs: https://www.theagilecontactcentre.com.au/blog This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.

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