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Listen "1 | Anand Rego | OUA | Shared KPIs, purpose-driven teams & servant leadership"
Episode Synopsis
Anand Rego the Head of Contact Centres at Open Universities Australia talks about his team's journey to reinvent their contact centre over the last year - we cover purpose-driven teams, servant leadership, shared KPI’s, Retros and much much more. We hope you enjoy it. We’d love your feedback so let us know what you liked or didn’t like. And if there is anything you would like to hear more about please leave us a comment. This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.
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