How Do You Build An Excellent Client Experience?

The Business of Law with Joshua Baron
27/02/2023 5 min Episodio 16
How Do You Build An Excellent Client Experience?

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Episode Synopsis


In this episode, Joshua discusses the importance of delivering a top-notch customer experience by seeking for opportunities to go the extra mile. For more information on this topic, check out Chip and Dan Heath's "The Power of Moments: Why Certain Experiences Have Extraordinary Impact".

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