Listen "Business Edge Minute 121- Creating A Culture Of Customer Service Excellence"
Episode Synopsis
Marriott, Hilton, Starbucks, Apple and Nordstrom are companies that have built their empires around putting the customer at the top of the food chain. Every employee, piece of literature, and anything else that has the chance to come in contact with a customer is given the utmost attention.
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.