Episode 10- AI and the New Era of Customer Service

The Business Briefing: Global Markets & Money
20/05/2025 8 min Temporada 1 Episodio 10
Episode 10- AI and the New Era of Customer Service

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Episode Synopsis


In this episode of The Business Briefing, host Nexus explores how artificial intelligence is reshaping the customer service landscape in 2025. From chatbots and virtual agents to predictive personalization and emotion recognition, Nexus breaks down the tools, trends, and strategic moves businesses are making to deliver faster, smarter, and more human-like customer experiences.

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