Pre-qualifying leads can be like unraveling a mystery, yet so many business owners skip this defining step in a successful process. Don't waste your time, instead invest in discovering everything you need to know before you begin. David Lupberger returns to the show to help us understand how to think differently. It starts by being a trusted advisor, educating your client, and ensuring their values align with your company's. Today we go beyond the basics and into the specifics for how to help your company stand out against the competition. Show highlights include:   3:51 (8) questions to help you eliminate unqualified leads 7:15 You must sincerely listen to the prospective client. Be a trusted advisor and STOP SELLING 15:27 The best jobs sometimes are the ones you don't get 17:40 The vast majority of client complaints are not about the product but about the experience 22:43 You need to let them know you are vested in their project 32:10 Structured meetings with the client are very important. It can't just be on a whim and unscheduled 36:15 You need to have exceptional and efficient communications 39:26 Whatever positive message around culture and core values you try to deliver to your clients you should also be delivering to your team 42:13 It's important to understand what motivates your team You can learn more about David at https://www.remodelforce.com and https://www.contractorexitstrategy.com/. Social media: LinkedIn - https://www.linkedin.com/company/contractor-exit-strategy/ Facebook - https://www.facebook.com/ContractorExitStrategy Instagram - https://www.instagram.com/contractorexitstrategy/ Youtube - https://www.youtube.com/channel/UCEne5Cui7IA4m2F8CBKmF4w Twitter - https://twitter.com/davidlupberger?lang=en Or hit us up through our Contact Page at https://buildernuggets.com and we'll make a personal introduction.   To get the most out of this podcast, head over to https://buildernuggets.com and join our active community of like-minded builders and remodelers.

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