The BPO Podcast

Por: Monitask
Join Miriam each episode as she breaks down the latest trends, tips, and industry happenings to help you optimize your BPO center and attract more buyers.
44 episodios disponibles

Latest episodes of the podcast The BPO Podcast

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BPO Market Growth, Ghana's Emergence, and Voice AI Innovations 10/04/2025
Insurance Trends, Healthcare BPO Growth, and Jamaica's Workforce Challenges 09/04/2025
TDCX Acquisition, eNPS Insights, and Emerging BPO Hubs 08/04/2025
Cape Town's Skills Incubator and Global BPO Growth Insights 07/04/2025
Automation in Africa's BPO: Challenges, Opportunities, and Growth 04/04/2025
Digital Transformation, Cloud Migration, and AI's Role in BPO Growth 03/04/2025
BPO Innovations: AI, Cloud Transformation, and Global Market Trends 02/04/2025
AI in Healthcare BPO: Enhancing Patient Experiences and Operational Excellence 01/04/2025
AI in Customer Service, Contact Center Transformation, and BPO Market Strategies 31/03/2025
Global BPO Trends: AI, Healthcare, and Strategic Partnerships 28/03/2025
Generative AI in BPO: Opportunities, Challenges, and Market Trends 27/03/2025
AI Innovations, Squadstack's Model, and BPO Growth in Ghana and Beyond 26/03/2025
AI in Customer Service, Productivity Metrics, and South African BPO Insights 25/03/2025
AI Impact, Contact Center Transformation, and BPO Growth in Middle East and Africa 24/03/2025
Workforce Innovation, Healthcare Trends, and Strategic Growth in BPO 21/03/2025
Boosting Productivity, Agent Development, and Key Industry Shifts in BPO 20/03/2025
South Africa's BPO Growth, AI Strategies, and Workforce Development 19/03/2025
AI-Driven Innovations, Chatbot Optimization, and Workforce Management in BPO 18/03/2025
AI in Customer Experience, Cloud BPO Insights, and Healthcare Service Evolution 17/03/2025
BPO Workforce Solutions, Analytics Integration, and Asia-Pacific Growth Trends 14/03/2025
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