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On today's podcast Jo Wood and Zoe Whitman are joined by Anna Lake to discuss how we can learn from the feedback we get from clients.

We discussed:

- Why you should ask your bookkeeping clients for feedback
- How to ask for feedback from clients you suspect aren't completely happy
- Different methods for collecting feedback
- How to deal with bad feedback
- Questions you can ask to invite feedback

Connect with Anna at Annalakeconsulting.com
Download Anna's free resource at annalakeconsulting.com/get-started-with-client-listening/


Resources:
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Find out more about Jo and Zoe by following The 6 Figure Bookkeeper on YouTube.
https://www.youtube.com/c/6FigureBookkeeper
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6figurebookkeeper.club
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About us
We help bookkeepers find clients, make more money and build businesses they love that work for them. We're raising the profile of the bookkeeping profession and bookkeepers worldwide.
Whether you're a bookkeeper or accountant wanting to grow your own business to have the flexibility for your life, and your family, come and join us.
Join our FREE Facebook community, The 6 Figure Bookkeepers' Club, to experience this revolution for yourself.
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Connect
Connect with Jo Wood and Zoe Whitman in The 6 Figure Bookkeepers' Club on Facebook at 6figurebookkeeper.club

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The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.

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