Your employee just got defensive—now what? In this episode, you'll learn exactly what to say and do when a team member shuts down, pushes back, or gets emotional during feedback conversations.If you've ever struggled with employees who take feedback personally or derail productive conversations, this is for you. Whether you're a new manager, experienced leader, or HR professional, these communication tips will help you stay calm, build trust, and give feedback that actually sticks. We'll walk through:Why employees get defensiveWhat NOT to sayHow to respond without escalatingThe exact phrases to keep the conversation on track[ FREE RESOURCES ] 👉 Watch my FREE TRAINING on how to empower your team to STOP needing you for every answer and directive: https://www.heykaralist.com/workshop👉 Get a FREE guide to the BEST way to start your meetings: https://www.heykaralist.com/kickoff👉 Subscribe to get new content, freebies, and tips directly in your inbox: https://www.heykaralist.com/newsletter[ WORK WITH ME ] 🔥 Want to build a happy and high performing team so you can go on a vacation? Join my signature program, Empowered Teams Academy at: https://www.heykaralist.com/eta

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