Tony Allen: Restoring Relations with the NHS

12/02/2024 0 min

Listen "Tony Allen: Restoring Relations with the NHS"

Episode Synopsis

CEDR Mediator Tony Allen discusses how mediation and the NHS Resolution Scheme can help to restore relations and trust with patients and claimants.

Video Contents:
00:00 - People are afraid to be ill again because they've stirred the pot
00:13 - Rebuilding a relationship
00:23 - Acknowledging that someone who has been let down, has a voice and the right to be heard
00:33 - Making sure that steps have taken place to ensure there is no repeat and that lessons have been learned

#cedr #mediation #clinical #medical

Watch the video here: https://youtu.be/Anbhh0gyasQ