796: Annual Review 911: It’s Time for Change – Heather CrockettWho are the most important people in your practice? If you said your patients, listen to this episode! Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to explain why your team comes first — not your patients. Start putting your energy where it matters most! To learn how to take care of your team and transform your practice, listen to Episode 796 of The Best Practices Show!Learn More About Heather:Send Heather an email: [email protected] Join Heather on Facebook: https://www.facebook.com/heather.r.crockettFollow Heather on ACT’s Instagram: https://www.instagram.com/actdentalSend Gina an email: [email protected] More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 796: https://www.youtube.com/@actdental/videosWatch Episode 773: Consistency is King with Dr. Kevin Groth: https://www.youtube.com/watch?v=fIDVG3QoPJ4Download ACT’s Check-In Agenda: https://23476641.fs1.hubspotusercontent-na1.net/hubfs/23476641/Check%20In%20Agenda.pdfMain Takeaways:Check-ins are the key to trust.A flyby is not a check-in! Put aside time to do it.Empower your team. Have them schedule and lead check-ins.Always schedule the next check-in before starting the current one.Be present, flex your active listening muscles, and ask good questions.Make sure your compensation conversations are separate from check-ins.Emphasize to your team how important they are, and how important check-ins are.Snippets:0:00 Introduction.2:18 Why the check-in is important for your practice.8:12 Why annual reviews are ineffective.11:28 Check-ins and annual reviews, explained.15:08 Best practices for check-ins.22:17 The...

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