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Listen "Balancing Patron Privacy and Library Performance: Highlight Episode"
Episode Synopsis
With data breaches like those that struck Equifax, Target, and a host of organizations varying from industrial to governmental, how can libraries best protect their patrons data and, more fundamentally, their privacy? When is it ok to pass along data to a vendor? What policies best reflect the ideals and values of libraries and librarians? In this retrospective episode, Bobbi Newman and Bonnie Tijerina address these issues and many more that face the contemporary librarian.
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