Send us a textCertificates of Insurance (COIs) look simple—but behind that one page is a world of fine print, pitfalls, and potential fraud.In this episode, Chantal and Sandy talk with Scott Margraves, a 33-year insurance veteran and founder of COI’s R Us, about what COIs actually do (and don’t) prove. You’ll hear:Why 9 out of 10 COIs are issued incorrectlyHow small clerical errors can lead to big problemsThe difference between a document that verifies coverage and an actual contractReal-world examples of COI confusion, misrepresentation, and fraudWe also say goodbye to Sandy as co-host and welcome Heather Blevins as our next guest host—plus a preview of our upcoming episode on good faith claims handling.You can reach Scott at COIsRUs.com or 713-416-9000Want to know what a COI looks like? Here's the link:https://acords.com/ACORD%20Forms%2025.htmlFor more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management. To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.Promotions: Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now. The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.

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