How BDO automated the client lifecycle with Dynamics 365

15/09/2020 43 min Temporada 1 Episodio 4

Listen "How BDO automated the client lifecycle with Dynamics 365"

Episode Synopsis

In episode 4, Anthony and Liv catch up on what it's been like returning to the office before we listen to our latest webinar with leading accountancy and business firm, BDO.
Mark Sykes, Partner at BDO joined us to discuss how they have leveraged Microsoft Dynamics 365 CRM to keep current clients content and engaged, attract more clients and win more work.  Since implementing Dynamics, the organisation has been able to improve the client experience though improved insight, promote cross stream working and reduced waste and improve leveragability.