Ryan Joiner, founder of JLink Technology Solutions, shares his entrepreneurial journey and insights into the technology industry. He discusses his early interest in technology and how he started his own company, JLink Communications, focusing on voice over IP (VoIP) phone systems, and eventually becoming JLink Technology Solutions. Ryan emphasizes the importance of reliability and customer service in the technology industry, as well as the challenges of keeping up with rapidly changing technology. He also discusses the impact of AI on the industry and the need for strong cybersecurity measures. Lastly, on the human side, Ryan discusses the importance of confidence, both in yourself and your pricing strategy, focusing on long-term, consistent returns versus short-term results, and living in the moment and appreciating the journey, rather than just focusing on the destination.Takeaways•Reliability and customer service are key in the technology industry.•Keeping up with rapidly changing technology is a challenge for businesses.•AI has the potential to benefit businesses but also poses risks, especially in terms of cybersecurity.•Phishing and social engineering remain significant threats to businesses.•Strong cybersecurity measures, such as two-factor authentication, are essential to protect against bad actors. Strong cybersecurity measures are essential for businesses to protect their data and prevent data breaches.•Confidence and identity play a crucial role in entrepreneurship, and it's important to separate personal identity from business success.•Recurring revenue models provide stability and consistency for businesses, and it's important to be confident in pricing and not sacrifice quality or reputation.•Success in business and life often comes from making consistent, small choices over time, rather than seeking instant gratification.•It's important to appreciate the journey and the present moment, rather than constantly striving for more.Chapters0:20 Introduction and Background07:58 Merging JLink with iDataSys and Navigating Challenges28:34 Navigating the Challenges of Rapidly Changing Technology35:20 The Potential and Risks of AI in the Technology Industry39:10 The Need for Strong Cybersecurity Measures49:17 The Value of Recurring Revenue Models59:27 The Power of Making Consistent, Small Choices01:07:19 Appreciating the Journey and the Present Moment@AHollandPodcastWebsite: TheAndrewHollandPodcast.comTwitter: @AHollandPodcastYouTube: The Andrew Holland Podcast

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