Part 2 Podcast with John AngSpeaker: John Ang, Andrew LiewSummary:After John talked about the cost-benefit analysis of digital transforming an HR process with Andrew, John mentioned that AI can be applied to many other business functions like customer services, sales, and marketing so long the company’s staff can identify repetitive workflow and work processes. Concerns that employees are afraid of like being let go can be alleviated. The fastest way to start digital transformation using AI is to focus on a simple business problem with a simple workflow. John mentioned that the process of maintaining digital transformation can be as easy as getting a plumber.Notes and transcript can be found here: (https://www.andrewliewweida.com/podcast) Hosted on Acast. See acast.com/privacy for more information.

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