From $1B Call Center to AI Agents at Scale. Alex Levin | CEO & Co-Founder @ Regal AI

12/06/2025 51 min Temporada 1 Episodio 6
From $1B Call Center to AI Agents at Scale. Alex Levin | CEO & Co-Founder @ Regal AI

Listen "From $1B Call Center to AI Agents at Scale. Alex Levin | CEO & Co-Founder @ Regal AI"

Episode Synopsis

In this episode of Homebase AI, we sit down with Alex Levin, CEO and Co-Founder of Regal AI, to explore how AI voice agents are transforming enterprise customer service, sales, and support.💬 "These AI agents are 10x cheaper and perform as well as humans." — Alex LevinLearn how companies like Fidelity Life, Angie’s List, and others are already using AI agents to handle 90%+ of calls. We cover:⏱️ Timestamps:00:00 – Alex’s journey from Angie to launching Regal AI04:36 – Legal & compliance concerns with AI agents07:01 – How Regal scales from scrappy MVPs to enterprise-grade deployments13:06 – Why enterprises still underestimate the voice channel22:38 – Fundraising insights: what convinced investors to go all-in25:49 – The psychology of customer comfort with AI38:29 – Where AI voice agents are headed in the next 5–10 years🎯 If you’re building or scaling an AI-first business, this conversation is a masterclass.🔗 Visit Regal AI: https://www.regal.io📧 Contact Alex: [email protected]🔔 Subscribe for weekly interviews with top AI founders and builders.🎬 Watch Next:▸ AI Agents for Small Business ft. Mark Zuckerberg: https://youtube.com/shorts/ogQawMZ0ilw▸ The ChatGPT Trap: Why Companies Are Firing Then REHIRING | Enterprise AI's Fatal Mistake: https://youtu.be/FqnHxoydOYMWhere to find me:• David: Linkedin• Email: [email protected] Want to stay ahead of AI's impact on jobs and future opportunities? Join 18000+ tech leaders and founders who are shaping the future of AI here:• Newsletter: Join Here