Revolutionizing Contact Centers: The Power of Task-based chatbot - DialogXR

23/09/2024 13 min Temporada 1 Episodio 10
Revolutionizing Contact Centers: The Power of Task-based chatbot - DialogXR

Listen "Revolutionizing Contact Centers: The Power of Task-based chatbot - DialogXR"

Episode Synopsis

Join Anang Mistry, Value Creation Officer at AHB and Bikal, as he discusses the challenges facing modern contact centers and how AI-powered dialog technology can revolutionize customer service. Learn about the benefits of using AI chatbots to streamline operations, improve customer satisfaction, and reduce costs. Discover how Dialog XR can enhance agent productivity, provide personalized support, and handle routine inquiries efficiently. This podcast explores the potential of AI to transform the contact center industry and deliver exceptional customer experiences.