Summary Sean Lang sits down with David Feinman, CEO of Viral Ideas, to unpack how he accidentally started an agency, survived the early chaotic years, and scaled into a 45+ person company serving hundreds of clients. David shares why he walked away from Google, the importance of focus and productization, and how his pod-based management system empowers his team.TakeawaysSometimes saying “no” to a dream job opens the door to building your own dream.The “ignorance tax” can be paid in time or dollars—invest in coaching to save time.Productization (the “3 Cs”: Clarity, Cost, Customization) creates scalable service offers.Narrowing your customer base allows for deeper expertise and higher fees.Hire to free up your calendar, not just to solve problems.A pod-based system empowers managers and fosters ownership inside the agency.Embracing AI + human creativity is the future of video production.Check out David's agency here:Viral IdeasFind David Here:@davidfeinman Identify & Fix your critical gap now: www.agencyuplift.co/mini 👉 Get new episodes right to your inbox - click here 👈

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