Like many brokers, Sarah Farrugia has had several careers before finding her calling as a mortgage broker, having been a receptionist and a BDM before establishing her own firm, SAF Finance. In this episode of Elite Broker, Sarah talks to host Annie Kane about how she balances managing a business, writing loans and mothering four young children, all while providing award-winning customer service to her clients. Sarah also explains: Desirable qualities in an aggregator Tools and processes for efficiency Tips for delivering exceptional client services

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