In this episode of Elite Broker, industry veteran Brett Spencer explains that while the emergence of online players won't run brokers out of business, brokers should continue to evolve with technology or risk being left behind. Tune in to hear Brett's thoughts on how technology is optimising the customer experience in a "spend society" and how brokers can work with fintechs to strengthen the industry at large. In this episode, find out: - Brett's thoughts on responsible lending - How technology is simplifying the mortgage writing process - Why new ideas from new groups can improve the industry http://www.theadviser.com.au

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