How to Operate a World-Class Experience Program Globally w/ Bisnode

03/11/2020 46 min Episodio 16
How to Operate a World-Class Experience Program Globally w/ Bisnode

Listen "How to Operate a World-Class Experience Program Globally w/ Bisnode"

Episode Synopsis

Today we're joined by Marianne Mølgaard, she's the group Customer Engagement Manager at Bisnode. And Marianne recently had a great Linkedin post go viral which detailed her global experience program at Bisnode. And full disclosure here guys, Bisnode is a customer of CustomerGauge, but man is their story interesting. And Marianne doesn't hold back. She gives us all the great details on how she operates a program globally across markets, how she rallied teams internally around the customer, and even how the program has impacted Bisnode's business. This is a can't miss for anyone operating a global program. Without further ado let's dive right in. 

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