What really happens when you call 911? It’s not like the movies, and it’s definitely not as simple as you think! In this episode of The 9-1-1 Collective, Erika and Yasmen take you behind the headset—sharing insider tips, breaking down why every question matters, and revealing the organized chaos happening behind the scenes. Whether you’ve called 911 before or just want to know what really goes on, this episode will change the way you think about emergency dispatch!

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