How Prisma Health’s Transparency Program Increased Provider Appointments by 50%

That's What They Said
09/06/2020 55 min
How Prisma Health’s Transparency Program Increased Provider Appointments by 50%

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Episode Synopsis

Learn how Prisma Health implemented a transparency program that boosted web traffic and increased appointment requests by 50%! Theresa Varughese, Patient Experience Officer at Prisma Health and David Clinkscales, Patient Experience Program Analyst at Prisma Health discuss how their team gained physician buy-in and created a transparent comment review process. 
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