#3. Sarah Penn (CEO of Mayflower Consulting) and Neil Benson (CEO of Superware) discuss the latest news and views affecting Australian superannuation professionals.Do we really care about 1 year fund returns or is it just marketing?Binding death benefit nominations - don't write 100.00%Sarah was at risk conference so wants to talk it.When good intentions end badly and what we can learn when it all goes sidewaysBig ideas:the bow tie of risk management - example here: https://www.manycaps.com/blog/risk/8-steps-to-bow-tie-analysis. Neil has a new complaints scorecard tool: https://superware.ai/financial-services/complaints-scorecardThat Super ShowVisit That Super Show website and become a newsletter subscriberFollow That Super Show on LinkedInFollow That Super Show on YouTubeFollow That Super Show Shorts on YouTubeEmail That Super ShowSarah Penn, CEO of Mayflower ConsultingConnect with Sarah on LinkedInFollow Mayflower Consulting on LinkedInVisit Mayflower Consulting's websiteNeil Benson, Founder of NovagenticConnect with Neil on LinkedInFollow Novagentic on LinkedInVisit Novagentic websiteRecommendations:Coaching real leaders podcast https://hbr.org/2020/12/podcast-coaching-real-leadersRelay.App for creating AI agents: https://relay.app

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