Latest episodes of the podcast TelecastPH
Scaling and Managing Support Teams Ep.4: Building A Support Team From Scratch With Angelica Rosen
20/11/2024
Scaling and Managing Support Teams Ep.3: Responding to Customer Feedback with Geoff Ankuda
11/11/2024
Scaling and Managing Support Teams Ep 1. Documentation And Process Improvement With Pam Connors
14/10/2024
Ep. 43 How To Thrive During A Recession
16/05/2023
Ep. 41 Inflation and Brand Loyalty
18/07/2022
Ep.37 Chatbots VS. Live Chat Agents
09/02/2022
Ep. 34 What Are Your CSATS telling you?
05/07/2021
Ep. 33 Down the Rabbit Hole Of Social Media
28/02/2021
Ep. 32 Big D Goes To Hell And Back
22/01/2021