TelecastPH

Por: Jeff Thompson
A podcast hosted by Jeff Thompson, Director of Client Solutions for TeleworkPH. We'll feature interesting guests, business leaders, and discuss a wide range of business topics designed to give you a little more insight into your own processes and behaviors as well as how alternative staffing solutions from TeleworkPH can help you crush those goals quicker.
51 episodios disponibles

Latest episodes of the podcast TelecastPH

Scaling and Managing Support Teams Episode 8: Why Support And Product Should Work Together With Ana-Alicia Siquerios 19/02/2025
Scaling and Managing Support Teams Episode 7 :Building, Training, and Leading Remote Tech Teams with John Gombocs 19/02/2025
Scaling and Managing Support Teams Episode 6: GTM Strategies: Support vs Success w/ Kishore Balasubramanyan 20/12/2024
Scaling and Managing Support Teams Ep.5: Preparing The Support Function For Scale with Bettina Abbott 27/11/2024
Scaling and Managing Support Teams Ep.4: Building A Support Team From Scratch With Angelica Rosen 20/11/2024
Scaling and Managing Support Teams Ep.3: Responding to Customer Feedback with Geoff Ankuda 11/11/2024
Scaling And Managing Support Teams Ep.2 Scaling Support Teams the Smart Way: Insights from Stephen Ng on Efficiency, KPIs, and Leadership 29/10/2024
Scaling and Managing Support Teams Ep 1. Documentation And Process Improvement With Pam Connors 14/10/2024
Ep. 43 How To Thrive During A Recession 16/05/2023
Ep. 42 The Importance of Partnering with an ISO Certified Company 21/02/2023
Ep. 41 Inflation and Brand Loyalty 18/07/2022
Ep. 40 How To Improve Efficiency By Outsourcing 16/05/2022
Ep. 39 The Art Of Writing Customer Support Emails 28/03/2022
Ep. 38 Are You Playing Tag With Your Customers? 01/03/2022
Ep.37 Chatbots VS. Live Chat Agents 09/02/2022
Ep. 36 Reach The People Your Marketing Team Can't 11/01/2022
Ep.35 DC vs Marvel: The Ultimate Power of Brand Loyalty 13/10/2021
Ep. 34 What Are Your CSATS telling you? 05/07/2021
Ep. 33 Down the Rabbit Hole Of Social Media 28/02/2021
Ep. 32 Big D Goes To Hell And Back 22/01/2021
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