This podcast talks about AI's growing impact on business and society. It shows how AI is changing from a simple tool to a major force for change."AI-First" businesses are emerging. These companies, like DevRev, Waymo, Ocado, and Lemonade, use AI for everything. AI drives their product development and customer service.The podcast also discusses "machine customers." These are AI assistants that can do things for us. They can negotiate, manage transactions, and make purchases. Examples include Elna AI, Jace, Viv, Amazon Alexa, and Google Home.These changes affect both businesses and consumers. We all need to adapt to a world where AI plays a bigger role.The speaker says this is just the start. Even bigger changes may come, especially with Artificial General Intelligence.

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