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Listen "How Dell Consolidated 800 AI Projects into 4 Scalable Enterprise Platforms"
Episode Synopsis
What does it take to scale AI from 800 siloed experiments into enterprise-wide impact?
Doug Schmitt, President of Dell Technologies Services and CIO of Dell, joins Peter High to unpack the company’s enterprise AI playbook—a journey from fragmented innovation to four scalable platforms used across software development, customer service, supply chain, and sales.
Highlights from this episode:
How Dell consolidated 800 AI initiatives into 4 core platforms
Why Doug sees AI as both tech and business model disruption
The “customer zero” approach to testing and learning at speed
Agentic AI examples in field service and internal ops
How Dell’s AI factory enables rapid experimentation across 3,000+ customers
Doug Schmitt, President of Dell Technologies Services and CIO of Dell, joins Peter High to unpack the company’s enterprise AI playbook—a journey from fragmented innovation to four scalable platforms used across software development, customer service, supply chain, and sales.
Highlights from this episode:
How Dell consolidated 800 AI initiatives into 4 core platforms
Why Doug sees AI as both tech and business model disruption
The “customer zero” approach to testing and learning at speed
Agentic AI examples in field service and internal ops
How Dell’s AI factory enables rapid experimentation across 3,000+ customers
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