ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Bringing the Service Department to You!"
Episode Synopsis
Customer service. When it comes to “going to the dealership”, most consumers have a negative view. From having to wait for the vehicle to be serviced, or being shuttled to or from home/work to even perhaps dealing with a loaner vehicle – it seems to be more hassle than its worth. With this in mind, a growing number of new car dealers, along with their manufacturers, are reimagining the entire service experience. In some cases, they are bringing a mobile version of the shop to the consumer – on their terms.
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