Join host Rob Grimes as he dives into the evolving role of technology in the restaurant industry with Richard del Valle, CIO of Bojangles’ Restaurants, Inc. In this insightful conversation, Richard shares his unique journey from operations to IT leadership and how his diverse experience informs his approach to innovation. Discover how Bojangles is blending cutting-edge technology like AI-powered drive-thru assistants with its signature Southern hospitality. Richard also explores trends like automated food prep, ghost kitchens, and license plate-based payment systems, offering a pragmatic view of tech’s role in enhancing customer experience while preserving brand identity. Don’t miss this must-listen episode!

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