Dive into the future of hospitality with Rob Grimes and Infor's Alan Young as they unpack the game-changing technologies transforming restaurants, hotels, and service industries. From AI-driven personalization to innovative revenue strategies, this podcast reveals how cutting-edge tech can create seamless customer experiences. Alan shares his remarkable journey from mini-bar attendant to industry strategist, offering insider insights on bridging technology and human connection. Learn how data, mobile innovations, and smart systems are reshaping how businesses understand and serve their customers.

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