Building Strong Client Relationships in Cleaning

24/11/2025 22 min Episodio 3

Listen "Building Strong Client Relationships in Cleaning"

Episode Synopsis

In this episode of Tech & Tidy, host Brent Monson talks with Katerina Cai of Mass Commercial Cleaning about building strong client relationships, effective communication, and the realities of running a cleaning business. Katerina shares her journey into the industry, key lessons learned, and how both technology and human connection play a role in successful operations.