What happens when cutting-edge tech meets real human connection? In this episode of Tech & Tequila, Techie Chica Kat Lopez-Shelby sits down with Maddie Webster from net2phone for a deep dive into the world of AI-powered customer service and communication.Maddie shares how net2phone is redefining how businesses connect with their clients — from building smarter, more responsive customer experiences to creating seamless communication through UCaaS solutions that keep teams and customers in sync.Here’s what you’ll learn:How AI is transforming the customer service experience and creating more authentic connections.Why UCaaS is the future of communication for businesses of all sizes.Practical ways companies can stay personal in an increasingly digital world.How net2phone uses innovation to keep people connected — not replaced — by technology.It’s an inspiring, down-to-earth conversation that blends innovation, strategy, and a splash of tequila. Whether you’re a tech lover, entrepreneur, or just curious about how AI is shaping the way we communicate, this episode will leave you informed and inspired.

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