Support tickets can make or break your IT team's reputation. In this episode, we dive into how to handle IT support ticket requests the right way, from improving first-response times to reducing ticket clutter altogether. Learn how structured ticket handling keeps your team efficient, your users informed, and your IT environment in control. Whether you're managing a small helpdesk or a growing IT support team, this episode lays out the tactics that get real results.: https://mcservices.com/how-to-handle-it-support-ticketsConnect with us: Website: https://www.mcservices.com/Facebook: https://www.facebook.com/mcserviceswiTwitter: https://twitter.com/MC_ServicesLinkedIn: https://www.linkedin.com/company/mc-servicesYouTube: https://www.youtube.com/@mcservices6763Spotify: https://open.spotify.com/show/7t6nARD1syWA7xUSbqbzkkDuane Maas on LinkedIn: https://www.linkedin.com/in/duaneamaas/

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