In this episode of the Tech on Toast Podcast, Chris Fletcher welcomes back Dominic Child, VP of Sales at Ingredifind, for a conversation that goes beyond compliance and into the real operational and emotional impact of allergens in hospitality.Together, they explore why allergen management is still largely manual in a digital-first industry, how it affects staff confidence, guest trust, and operational flow – and how Ingredifind is changing the game.Dominic explains how their platform tackles the three biggest pain points:The lack of trust between suppliers and operatorsFriction between guests and serversThe burden on staff under pressure to get it rightThis isn’t just a conversation about technology — it’s a call to modernise how we handle one of the most sensitive parts of service.🔥 What You’ll Learn:Why allergen management is the final digital frontier in hospitalityThe operational and reputational risks of ‘just ticking the compliance box’How self-service allergen tools boost repeat visits by 26% month-on-monthWhy training alone won’t solve the problem — and what willHow Ingredifind’s plug-and-play platform works with existing systemsThe surprising scale of dietary needs — beyond the ‘top 14’ allergens📊 Key Stats Mentioned:74% of customers prefer to self-serve allergen info30% of adults avoid certain foods due to adverse reactions40% of diners will avoid restaurants if they can’t view menus in advanceDiagnosed allergies affect 2 million UK adults – with children’s rates even higher📲 Links & Extras:🎥 Watch the full webinar demo of Ingredifind’s platform [insert link]🛍 Visit Ingredifind on the Tech on Toast Marketplace [insert link]📩 Contact Dom: [email protected]📌 Coming Soon:Ingredifind is teasing a major summer announcement that could revolutionise allergen matrices — keep an eye on their LinkedIn for updates.

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