Indy Bhamber is an ITIL qualified Service Desk Manager working for a global Nasdaq and S&P listed company. Indy shares his insights into how he got into IT leadership and how he manages and motivates his team.Top 3 take aways1.     Is there a place for micro management in tech 09:452.     All managers are project managers 30:003.     How to keep Service Desk individuals happy 46:17Guest LinkedIn profile - https://www.linkedin.com/in/indy-bhamber-60242224/Sponsored by Russell King Associates - https://www.russellkingassociates.com/Find Kaan Azmi on LinkedIn - https://www.linkedin.com/in/kaanazmi/

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