Megan is an ITILv4 Strategic Leader and currently working as Head of IT Operations at SoftCat, a leading IT infrastructure provider. She’s a rare breed loyal to SoftCat in various roles over the past 11 years. She is skilled in strategy development, vendor management,budget control, and optimising IT operations for organisation success. She has exceptional communication skills, building strong partner relationships and leading teams.Top 3 takeaways1.     Care about the ‘why’ 12:092.     Chimp paradox – controlling your emotions 21:493.     Succeeding and failing in front of your team39:44Guest LinkedIn profile - https://www.linkedin.com/in/megan-leadbetter/Sponsored by Russell King Associates - https://www.russellkingassociates.com/Find Kaan Azmi on LinkedIn - https://www.linkedin.com/in/kaanazmi/Find the latest news – www.techlifestories.com

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